intive delivers

RL360’s revolutionary

digital technology

“It has been a challenging and exciting project to work on, and we have benefited enormously from intive’s expertise, help, and commitment. This is transforming the way in which we sell our products around the world, and the feedback from our sales advisers has been extremely positive.”

Richard Wadsworth

Head of Projects at RL360

Overview

RL360 partnered with intive to develop a new app that would speed up the sales process and cut down operational costs.

Client

RL360 is a well-established life assurance provider based in the Isle of Man, delivering exceptional financial solutions to its customers around the world.

Industry

Financial Services

Services

Web Application Development, Mobile Application Development, and System Maintenance.

No more paper applications

RL360 was keen to transform its paper- based sales process by embracing digital innovation to reduce the time it takes to prepare and submit new business. In 2015, the insurer partnered with intive to develop an online desktop application and tablet app for their flagship regular premium savings product Quantum.

Business growth requires innovation

RL360 had a clear vision to improve business efficiency through digital innovation and greater process automation. The primary aims were to speed up the sales process while cutting down the operational costs for the independent sales advisers selling RL360’s products. RL360 wanted to embrace on-screen signatures, electronic forms, document capture, and straight-through processing.

Close collaboration for success

A dedicated intive “Scrum” team, joined by RL360’s in-house dev team, divided the project into two stages:

  1. development of an online application process;

  2. tablet app for both Apple and Android users for offline completion of applications, document capturing, and onscreen signatures.

Effective development

To speed up development, the project team decided to apply an innovative Microsoft technology called XAMARIN, available at that point only in a prototype Beta version. This unique cross-platform development tool simplifies mobile app creation by allowing developers to build iOS, Android, and Windows with the use of one single C# code that can be then shared across all three mobile platforms.

Key features

The Quantum tablet app boasts a set of sales support features including on-screen signatures, dynamic language change (English, Spanish), the ability to add images captured on the tablet’s camera, certified on screen or selected from the library. The app allows the user to copy duplicate information across the sections and filter and select fund choices. It features multilevel encryption to meet RL360’s strict data protection requirements.

Five times faster

The online version of the Regular Savings application form was released in early 2016 and now around 80% of all RL360’s Regular Savings applications are submitted this way. They’re mostly issued within one to two working days. This is 5 times faster when compared to the traditional paper-based application process.

Want to know more?

Please leave your contact details and we will connect you with the right person.

* Required fields

Wie können wir helfen?

Jetzt anfragen

Du willst ins Team? Gerne!

Mitmachen