Tandem, the Good Green Bank, recently overhauled its platform together with its revolutionary digital app, reflecting the bank’s commitment to keep up with its customers' expectations and offer the best user experience possible. By leveraging the newest technologies Tandem and intive have created a secure and scalable banking platform which aggregates numerous services and simplifies financial products’ optimization, whilst ensuring that sustainability goals and customer experience are not compromised.
“A new, rebuilt platform gives us the flexibility to develop and distribute tailored products to our customers better and quicker than ever. intive have been great in helping us achieve what we want on a technical basis without compromising our recent move to be the Good Green Bank. Their deep technical expertise, proactive attitude and huge domain knowledge were crucial to making this happen.” – said Noam Zeigerson, Chief Data and Technology Officer at Tandem Bank.
intive has been collaborating with Tandem Bank since 2015, providing expert services in UX design, product development and optimization, mobile engineering, backend engineering, AI, machine learning and Big Data.
Despite the challenges posed by the Covid-19 pandemic, it took just 12 months for Tandem and intive to develop the new platform, onboard more than 1,500 Beta customers and execute a smooth and secure migration of the entire customer base, deposits and mortgages books. The future-ready platform’s architecture was developed based on the selection of cutting-edge technologies, including a resilient cloud computing infrastructure, and with a significant focus on machine learning and predictive analytics.
“We are proud to be the top technology partner for Tandem for over 6 years. From the very beginning, our cross-functional teams have worked hand-in-hand to create a perfect digital banking experience for Tandem’s customers. It’s so rewarding to see how our contribution translates into advanced, reliable solutions that are strengthening Tandem’s position on the market.” – said Rahul Chhabra, VP, Head of BU Fintech at intive.
About Tandem Bank
Tandem is ‘The Good Green Bank’, a digital bank founded on the idea of putting customers’ needs first whilst helping them save more than just their money by pushing for a sustainable future. The acquisition of green lender Allium, an established green homes lender, in 2020 accelerated Tandem’s mission into the green space. Tandem offers savings, mortgages and loans to help customers green their properties, and eventually their lives. Tandem Bank Limited is authorised by the Prudential Regulatory Authority and regulated by the Prudential Regulatory Authority and the Financial Conduct Authority. For more information, please visit www.tandem.co.uk
intive is a global digital powerhouse headquartered in Munich, Germany. With a challenging, exploratory and agile mindset and international teams of software, design and business experts, intive partners with market leaders in accelerating digital transformation for products and services of tomorrow. intive’s solutions driven by world-class innovation add value along the whole application lifecycle – from product conceptualization to its maintenance. The company’s operations include 13 development centers and 6 design studios in Germany, Poland, Ukraine and Argentina, as well as regional offices in the UK and the USA. intive won the trust of the world’s largest companies such as Audi, BASF, BMW, Credit Suisse, Discovery, Disney, Esprit, Facebook, Google, ING, ViacomCBS and Vorwerk.